Returns & Exchanges

At TeaHaus, we strive for the highest quality in every leaf; if you are not entirely satisfied with your purchase, we offer returns on non-perishable teaware and unopened tea blends within 30 days.

Return Process

• 1.
  Initiate Request

  Contact our support team with your order number and a brief explanation of why the product didn't meet your expectations.

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring that tea tins remain sealed and teaware is padded for protection.

• 3.
  Ship Items

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Refund

  Once our tea masters inspect the returned goods, we will process a full refund to your original payment method within 5-7 business days.